Jack has been a member of the staff at Indiana University since 1987. Jack has been involved in recruitment, transition and retention programming for over 20 years. He has been a member of both the Board of Directors and the Executive Committee for the National Orientation Directors Association. Additionally, Jack has held the position of Director of Membership Services, and has been a member of the faculty for the Orientation Professionals Institute. Jack pursued his undergraduate studies at Marquette University where he earned a Bachelor of Arts in Communication. He later earned his Masters Degree in Higher Education - Student Affairs from Indiana University of Pennsylvania.