IU Campus Branding Bar
August, 2017
Welcome to the 2017-2018 IU school year!
We are Student Central, your headquarters for the business of being a student—registration, billing, financial aid, and more. Read the information below to stay in good financial standing with IU.

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Understanding Your Student Account
Have a question about your student account? We’re here to help! Get in touch with us in any of the following ways:
  • Email us at scu@indiana.edu
  • Find answers on our website—and ask a question using the virtual advisor!
  • Call us at (812) 855-6500 during business hours:
    1. Monday–Thursday 8:30 a.m.–6:45 p.m.
      Friday 9 a.m.–6:45 p.m.
  • Or come see us in person at 408 N. Union Street during walk-in hours:
    1. Monday–Thursday 8:30 a.m.–4:30 p.m.
      Friday 9 a.m.–4:30 p.m.

Accept, Decline, or Reduce Your Student Loans
  • Each school year, you must accept, decline, or reduce your federal loans at One.IU.
  • You must also sign your Master Promissory Note (also called a Loan Agreement) and complete Loan Entrance Counseling at studentloans.gov.

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How to Get Your Financial Aid Refund
  • Once tuition and fees are paid, you’ll get a refund of the remaining financial aid funds. To receive your refund, be sure to set up direct deposit for your student account.
  • Note: For security reasons, you must register for Duo two-factor authentication to view or update your direct deposit information.

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Using Your Refund for Student Account Charges
If you’ve received federal financial aid, you can use your refund to pay miscellaneous charges like parking permits, IU Health Center visits, and library fines—but only after signing the Title IV authorization. You can submit your Title IV Authorization for the Bloomington campus at One.IU.

How to Keep Your Student Account in Good Standing
  • Pay your student account bill on time. On our website, you can estimate your tuition and fees based on your course of study. Then follow our instructions to access and pay your bill—with credit card, debit card, bank account, or other payment service. The first bill of the fall term is due September 10!
  • Read your IU email daily! This is how we’ll inform you about anything pertaining to your student account.
  • Check your student account in One.IU regularly. Even if you get a refund, you could still have charges due. Bills are available the third weekend of each month and are due on the tenth of the following month.
  • If you cannot pay your bill in full, consider using the Personal Deferment Option (PDO) to make payments monthly. To participate, simply pay the deferment amount on your bill by the due date. You may pay more than the deferment amount, but not less!
  • A balance not paid by the due date will incur a 1.5% monthly late fee.
  • Your student account must be in good standing to register for a future term or get a transcript.

Setting Up Third-Party Access to Your Information
  • To allow parents or others to pay your bill and ask questions about your student account, you can assign them third-party access in One.IU. Without authorizing third-party users, only you can access your academic and financial information.
  • Share this email with your third-party access users.
  • Note: It is a violation of IU security policy to share your IU username and passphrase with anyone, including your parents.

Need more information? Ask our online virtual advisor on our website 24/7!

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Student Central
Indiana University Bloomington
408 N. Union Street
Bloomington, IN 47405