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IU Campus Branding Bar
July 6, 2017
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Welcome to the second edition of OEM Updates, a new bi-monthly newsletter that will showcase your work, share what’s happening within OEM and on campus, and remind us what we’ve accomplished.

David Johnson
A Message from David
OEM Colleagues,

I trust you had a Happy July 4th holiday with some much needed time with family and friends to relax and celebrate with each other. While summer is here, OEM is busy with strategic planning meetings among directors in OEM and staff are providing orientation and student services to the incoming class. We have piloted pre-registration for students, in order to provide an equitable distribution of courses. We are also preparing to recruit the next class of students to IU Bloomington. Thanks to everyone for your focused engagement throughout the summer months.

As I think back to the end of the spring semester, I want to thank you for making this year’s staff retreat one of the best yet. I enjoyed being able to celebrate your accomplishments over the last year and the connections we have made across OEM and the campus. Jim Cole, BCSSE project manager, brought a research focus to the day and introduced us to the latest trends and student profiles from BCSSE and NSSE surveys. We will continue our focus on research and best practices for enrollment management in the year ahead with deeper analysis of BCSSE and NSSE and EAB research.

Speaking of the year ahead, we are poised to welcome this fall what is likely to be the largest, brightest, and most ethnically diverse class in IU Bloomington history. The FYE staff, along with the over 50 person OTeam, have been welcoming and orienting our students and families to campus. The two-day program has seen a number of changes this year; so please take a moment and review the story in this newsletter and download the new FYE App.

Lastly, I hope you enjoy these photos from the staff retreat. Please feel free to download and share with your friends and family.

Thank you for all you do for OEM.


Shout Out!
shout out

Our staff is continually winning awards, presenting at conferences, leading and teaching others, and just being awesome at their jobs. Here are just a few recent happenings.

  • Congrats to our fiscal officers and others for a successful submission of the fiscal year 2018 budget. Your hard work and long hours (even over Memorial Day weekend!) are much appreciated. We’re looking at you, Katie Natalie, Maureen Potter, Amy Hines, Robin England, Samaria Warsaw, Sally Knight, Karen Livingston, Chera Finkbiner, Brandy Gruner, and Mercedes Randall.
  • Our Scholarships and Admissions teams spent the month of May traveling the state of Indiana to congratulate 272 incoming Hoosiers at senior awards events and honor programs at 42 different high schools. BIG SHOUT OUT to Ben Agan and Morgan Horstman in Scholarships for their hard work in planning and organizing this outreach effort.
  • It takes a team to put on the staff retreat every year. And you all really outdid yourselves this year. Can we have baked potatoes and shrimp again next year?? Thank you Nancy Brooks, Cherice Fuller, Gene Harrawood, Amy Hines, Melissa Myers, Katie Natalie, Jessica Parry, Maria Santa, Tana Sorrells, Stephanie Stephenson, Sacha Thieme, and Jeni Waters!
  • Building off the OEM retreat, the Admissions team held their annual retreat in early June. During the three-day event, the admissions staff engaged in personal and professional development activities, participated in team building exercises, celebrated successes, established goals, and received important updates from our academic schools and program offices. Special thanks to Krystle Carcaterra, Cherrice Fuller, Khala Granville, Brandy Gruner, Wynne Haralovich, Emily Jackson, Olivia Russell, Kelly Waggoner, and Jeni Waters for pulling it all together.
  • Congrats to Marklee Tinch and Megan VanPelt, both in the Office of Student Financial Assistance, for completing the Excellence Training Certification program this spring!

Have a shout out of your own? Tell us about it!

In Case You Missed It
in case you missed it
  • In April President Adam W. Herbert visited the Bloomington campus and met with about 50 Herbert Presidential Scholars (HPS). While Dr. Herbert was here he also said hello and met a few prospective HPS students who were on campus for a Preview Day. It was wonderful for students and OEM staff to sit down with Dr. Herbert and listen to stories about his time at IU.
  • The red carpet has been rolled up and put away for the year. Twenty Red Carpet Days (RCD) ran from February through April. The premier on-campus experience for prospective freshmen allowed students to learn the IU fight song, take a campus tour, learn more about their intended academic program, and add personalized experiences to their day. Experiences included taking a residence hall tour, attending financial aid sessions, and getting career services information. To date, over 70% of the 2,727 students who attended a RCD have declared their intent to enroll on campus this fall.
  • There’s an app for that. No really. There is. Make sure to check out the new FYE app. This is an update from last year’s app so make sure to get the new version! The app helps students stay informed of happenings from New Student Orientation to Welcome Week through the rest of the Experience IU programs.
  • There are a variety of new additions to the New Student Orientation (NSO) program this summer. Here are a few of our favorites:
    • Incorporated the “IU is Home” campaign;
    • Added a way for students to give parents access to the FY(Me) confirmation page, To-Do List, and emails;
    • Created electronic check-in (no more paper!);
    • NSO information is now available on the IU FYE app;
    • And, students are able to change their majors and accept/decline direct admission offers.

By the Numbers:

Looking good, fall 2017 class. While the jury is still out, we will most likely have the largest and most academically qualified and diverse class to date. Here's a quick snapshot of where we are:

  • Deposits are up 5% from last year
  • Reservations are up 4% from last year
  • Mean SAT is up 9 points from last year (based on reservations)
  • Diversity is up 1% over last year (based on reservations)

Save the Date
  • Hot dogs and Ham(veggie)burgers, oh my! Save the date for the annual OEM staff appreciation picnic on August 9.
  • Hoosiers Outrun Cancer. Join the OEM team on September 30 for a 5k and 1 mile run/walk race to benefit the IU Health Olcott Center.

Up Next
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  • Class of 2021. In August we’ll publicly celebrate the fall 2017 beginner class. Planning is already underway for how we want to roll out the announcement of this record-breaking class. More to come! And don't forget: applications for the 2018 cohort go live on August 1!
  • Questions galore. The months of June, July, August, and September represent the busiest time of the year for Student Central. In 2016 more than 42% of the total contacts for the entire year occurred during this time period and in 2015 this percentage exceeded 49%. Big thanks to Student Central staff who helped train 20 new part-time hourly staff to work in the Student Central call center. These part-time staff will answer phone calls and emails during the busy summer season.
  • New Tools. The Slate and Salesforce CRM implementations are moving full speed ahead. We launched our first items in Slate—the Preview events and request for information forms—in late June.
  • Move-In. The official move-in for new students is Wednesday, August 16. Any student wishing to move into their on-campus housing prior to that date will participate in an IU-approved program, such as Experience IU. Beginning July 15, students may register their pre-August 16 arrival date (August 13, 14, or 15) and, at the same time, sign up to participate in Experience IU.
  • Welcome Week. August 16 also marks the start of Welcome Week! Events, including group career advising with University Division students, the Freshman Induction Ceremony, CultureFest, and more, will help students find their IU crew and get acquainted with campus. Everyone is invited to participate in Welcome Week events, especially Traditions and Spirit of IU happening Friday, August 18. Check out the most current Welcome Week schedule on the IU FYE app.

Staff Comings & Goings
New Faces
Devin Arthur.
Devin Arthur
Email/Website Assistant, Office of Admissions

Brad Barry.
Brad Barry
Senior Admissions Counselor, Office of Admissions

Shweta Bharita
Email/Website Assistant, Office of Admissions

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Treon McClendon
Senior Admissions Counselor, Office of Admissions

Liza Serafino
Office Service Assistant Sr., First Year Experience Programs

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Cody Whiteman
Record Services Specialist, Office of Student Financial Assistance

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Cory Gleyze
Has accepted a full-time role with the Strategic Communications and Marketing team as digital communications coordinator.

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Mary Ann Williams
Has been promoted to Senior Assistant Director in Student Central.

Did we miss a new employee? Is there something you want to highlight? Did a colleague really knock it out of the park last month? OEM Updates is always looking for ideas and content. Email Jessica Parry with suggestions for content you want to see. 

IU Campus Branding Bar
Office of Enrollment Management
Administration & Fiscal Affairs | Admissions | First Year Experience Program
Office of the Registrar | Office of Scholarships | Office of Student Financial Assistance
Strategic Communications & Marketing | Strategic Planning & Research | Student Central
Bloomington, IN 47405