While this year posed unique challenges for student enrollment, the Office of Enrollment Management used these challenges as an opportunity to address Federal delays, improve orientation, and enhance our student communications. These initiatives helped us meet students where they are, prevent enrollment "melt," and streamline the transition to IU for incoming students.
This year’s FAFSA timeline proved especially difficult, with numerous significant delays that complicated students’ decision-making processes. In response to these delays and changes, the Office of Admissions extended the Intent to Enroll deadline to June 1 for the fall 2024 cohort, providing students additional time to manage their financial aid applications. The Office of Student Financial Assistance responded proactively to the largest overhaul of the federal aid system, ensuring minimal impact on students despite challenges with the FAFSA process. As of August 2024, OSFA successfully packaged aid for 20,360 enrolled students (a 2% increase over last year) and processed aid for 6,836 Pell Grant recipients (a 24% increase).
The Office of First Year Experience Programs reimagined New Student Orientation to better serve the diverse needs of our incoming students. A newly developed virtual orientation program, targeting transfer, international, and other students with unique needs, provided a more engaging online experience for 1,220 participants. The office also revised on-campus orientation to create a more participant-friendly flow, with Orientation Leaders guiding students through relevant conversations. The introduction of the IU Bloomington Survival Guide helped 8,677 new Hoosiers better navigate their transition, addressing their immediate needs and questions.
To streamline communications and support students during the application and enrollment process, Student Central collaborated with University Communications and Marketing and Undergraduate Education to implement an SMS (text message) campaign. This effort helped students register for summer courses and resolve past due balances, reducing barriers to continued enrollment. Beginning in July 2024, Student Central also assumed responsibility for the Office of Admissions and Scholarships Contact Centers, integrating key student services like admissions, financial aid, and bursar support into one central location. This integrated approach has improved the overall student experience by offering seamless, comprehensive assistance.
To enhance planning and increase summer enrollment, the Office of the Registrar also updated registration for current students—moving summer course registration from March to October. This shift allows students to plan their full academic year of courses earlier in the fall semester, helping them make more informed decisions about their coursework and scheduling.
As we focus on student success as part of the 2030 Strategic Plan, we are rethinking the ways that students might interact with the information they find in the course schedule, their transcript, and even their diploma. The Office of the Registrar—in partnership with Undergraduate Education and the Office of Student Life—facilitated and coded High-Impact Practices into the schedule of classes. Additionally, we partnered in the development of an experiential transcript, enhancing students' ability to reflect their applied learning experiences alongside their academic achievements. Overall, the Office of the Registrar coded 1,913 classes, with 8,229 enrolled students—totaling 21,905.5 credit hours.
The Office of the Registrar also piloted a new rich diploma. This digital diploma includes a Scholar Record that details the student's majors, participation in academic academies, and any certificates earned, providing a more comprehensive representation of their achievements.
Finally, to support the enrollment needs of faculty and staff, the Office of the Registrar and Enrollment Planning and Research created an online portal for final grade reporting. This portal facilitates communication with faculty teaching classes that include students enrolled from other Big Ten institutions through the Big Ten Academic Alliance.